PRIVACY POLICY

Effective Date: June 3, 2026 Last Updated: June 3, 2026

TruAmino LLC Pennsylvania, United States Email: hello@truaminolabs.com Website: truaminolabs.com

1. INTRODUCTION

TruAmino LLC (“TruAmino,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit truaminolabs.com and make purchases through our Site.

Please read this policy carefully. By using our Site and creating an account, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

2. INFORMATION WE COLLECT

Information You Provide Directly

When you create an account or place an order, we collect:

• Full name
• Username
• Email address
• Password (encrypted)
• Research company or institution name
• Research field
• Billing and shipping address
• Payment information (processed securely by third-party payment processors — we do not store full card numbers)
• Order history and transaction details

Information Collected Automatically

When you visit our Site, we automatically collect certain information through cookies and tracking technologies, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on each page
• Referring URL
• Geographic location (city/region level)

Information from Third Parties

We may receive information about you from third-party services including payment processors, analytics providers, and advertising platforms as described in Section 5.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• To create and manage your account
• To process and fulfill your orders
• To communicate with you about your orders, account, and customer support requests
• To send transactional emails including order confirmations and shipping notifications
• To send marketing emails and promotional communications if you have opted in — you may opt out at any time
• To improve our Site, products, and services
• To analyze Site traffic and user behavior through analytics tools
• To serve targeted advertising through third-party advertising platforms
• To comply with applicable laws and regulations
• To detect and prevent fraud or unauthorized activity
• To enforce our Terms and Conditions

4. LEGAL BASIS FOR PROCESSING

We process your personal information on the following legal bases:

• Contract performance — processing necessary to fulfill your orders and manage your account
• Legitimate interests — analytics, fraud prevention, and improving our services
• Consent — marketing communications and advertising tracking, which you may withdraw at any time
• Legal obligation — compliance with applicable laws

5. THIRD-PARTY SERVICES AND DATA SHARING

We share your information with the following categories of third parties:

Payment Processors We use third-party payment processors to handle card and cryptocurrency transactions. These processors receive necessary payment and billing information to complete your transaction. We do not store full payment card numbers on our servers.

Email Marketing — Mailchimp We use Mailchimp to manage our email list and send marketing communications. When you subscribe to our email list or opt in at registration, your name and email address are shared with Mailchimp. Mailchimp’s privacy policy is available at mailchimp.com/legal/privacy. You may unsubscribe at any time via the link in any marketing email.

Analytics — Google Analytics We use Google Analytics to analyze Site traffic and user behavior. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to visiting our Site. We use this information to improve our Site. Google’s privacy policy is available at policies.google.com/privacy. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Advertising — Meta Pixel We use the Meta Pixel to measure the effectiveness of our advertising, understand actions taken on our Site, and serve targeted advertisements on Meta platforms including Facebook and Instagram. The Meta Pixel may collect your IP address, browser information, and pages visited. Meta’s privacy policy is available at facebook.com/privacy/policy. You may manage your ad preferences at facebook.com/ads/preferences.

Shipping Carriers We share your name and shipping address with carriers such as FedEx and USPS to fulfill your orders.

Legal Requirements We may disclose your information if required to do so by law or in response to valid legal process including subpoenas, court orders, or government requests.

We do not sell your personal information to third parties.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential cookies — necessary for the Site to function, including maintaining your login session and shopping cart
• Analytics cookies — used by Google Analytics to understand how visitors interact with our Site
• Marketing cookies — used by Meta Pixel to deliver relevant advertising and measure campaign performance
• Preference cookies — used to remember your settings and preferences

You may control cookies through your browser settings. Note that disabling certain cookies may affect Site functionality. By continuing to use our Site after being presented with our cookie notice, you consent to our use of cookies as described in this policy.

7. DATA RETENTION

We retain your personal information for as long as your account is active or as needed to provide you with services and comply with our legal obligations. If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law or necessary to resolve disputes or enforce our agreements.

Order records may be retained for up to 7 years for tax and accounting purposes.

8. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission via SSL, secure password storage, and access controls limiting who can view your data.

However no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

9. YOUR RIGHTS AND CHOICES

Depending on your location you may have the following rights regarding your personal information:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Deletion — request deletion of your personal information subject to legal retention requirements
• Opt-out of marketing — unsubscribe from marketing emails at any time via the unsubscribe link in any email or by contacting us at hello@truaminolabs.com
• Opt-out of advertising tracking — manage preferences through Meta’s ad settings or install the Google Analytics opt-out browser add-on

To exercise any of these rights contact us at hello@truaminolabs.com. We will respond to your request within 30 days.

10. CHILDREN’S PRIVACY

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to delete that information promptly.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your CCPA rights contact us at hello@truaminolabs.com.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we make changes we will update the effective date at the top of this policy and post the revised policy on this page. Your continued use of the Site following any changes constitutes acceptance of the revised policy. We encourage you to review this policy periodically.

13. CONTACT US

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

TruAmino LLC Email: hello@truaminolabs.com Website: truaminolabs.com